2nd Swing Return Policies

All quoted holiday shipping dates apply to in-stock items. All Apparel and Shoes sales are final at this time and do not qualify for the Free Return Offer. Custom orders and back-ordered items may be delayed due to manufacturers. Orders must be placed by 10am CST on the days quoted in our email advertisements. Holiday gift purchases made between 11/27/2024 and 12/31/2024 may be returned by 1/31/2025 for full value. Products must be returned in the same condition in which they were purchased. If products are not returned in the same condition, they may be returned under our 60-day play guarantee policy. All returns will be refunded in the form of store credit, Corporate Check, or refunded back to the Credit Card which items were purchased on. Holiday gift items may not be returned for a refund in the form of cash. All products returned after 1/31/2025 will fall under our 60-day play guarantee if within the 60-day window. If you are not within the 60-day window from when your purchase is made you may trade or sell your items using the current pricing found in our value guide.

We’ll ensure your package arrives in time for the holidays if you place your order by these dates! Delivery is guaranteed by end of day 12/24.

GROUND:   Order by Tuesday, December 17th by 10A cst

2 DAY:  Order by Friday, December 20th by 10A cst 

OVERNIGHT: Order by Monday, December 23rd by 10A cst

*Guarantee applies to in-stock items only and does not cover items that need to be ordered from the manufacturer. Applies to shipments within the contiguous 48 US States only. Excludes all golf bags, headcovers, push carts, and complete sets. Orders must be placed by 10A cst on the dates listed above to guarantee delivery by 12/24.

Limited-time guarantee (Orders placed by 10a cst on 12/18-12/19): Our team will upgrade your delivery from standard ground to expedited options when needed to ensure delivery by 12/24. All exclusions above still apply.

Have an account with 2nd Swing? Process your return quickly by accessing your My Account to select the items you wish to return. Use the form below if you purchased through our Guest Checkout.

You may return merchandise to 2nd Swing within 60 days under our 60 Day Play Guarantee. (Excludes Apparel and Footwear)

If you checked out using guest checkout, please use the guest checkout portal to complete your return

• 60 Day Play Guarantee
  Customers can try out purchased items and, if unsatisfied for any reason, may ship the items, within 60 days of receiving them, back to 2ndswing.com and receive 100 percent money back (online orders only) or 100 percent in-store credit.
• Return Rules
  Returns are eligible to be refunded as 2nd Swing Credit or to the original form of payment (online orders only). We do not provide cash refunds.
  • Used Items : Golfers have up to 60 days to return a used item in the same/original condition for 100% Credit or Money Back (online orders only). 1 return per category annually. 20% restocking fee for 2nd return or more per category.
  • New Items (In Stock or Custom Order): Golfers have up to 60 days to return a new item in new/original condition for 100% Credit or Money Back. If the item is used and is in 9.0 Above Average Condition, a golfer can choose 100% credit or 80% money back (online orders only). 1 return per category annually. 20% restocking fee for 2nd return or more per category
  • Restocking fees of 20% are assessed when:
    • An item is returned in a lesser condition than sold. For Example, A 9.5 mint rated club is used and returned at a 9.0 above average club condition. 2nd Swing Condition Guide
    • A customer has made a previous return of the same item type (Driver, Iron set, Putter, Shaft Only, etc…) in the same calendar year
  • Restocking fees of 40% are assessed when:
    • A Driver, Fairway, or hybrid shaft is purchased in New (10/10) condition and is returned to 2nd Swing gripped, and/or tipped with an OEM adapter Sleeve installed, and or cut down from the butt or tip end of the shaft.
• Additional fees not eligible for refund:
  – Shipping costs - Including Expedited 2 Day/Overnight
  – Customization
  – Promotions
  – Apparel and Footwear purchases.
• Shipping
  Return shipping is the responsibility of the customer. You can request a pre-paid label for your return (Cost of $14.99 per label) by emailing  service@2ndswing.com or calling 612-216-4152 EXT 3 during business hours. If 2nd Swing makes an error with your order, we will provide a free FedEx label for return shipping.
• Refunds
  Refunds to the Original form of Payment (credit card, PayPal, etc) can only be processed by sending your clubs back to 2nd Swing via our online returns process.

RETURN MERCHANDISE AUTHORIZATION (RMA)

To assist in efficient processing, we encourage setting up a Return Merchandise Authorization (RMA) for all returns. Please use this link and tell us about the item you are sending back  Returns  If you have any questions, or would prefer to speak with a representative please contact customer service at (612) 216-4152 (ext. 3) during business hours, through our chat feature during business hours, by e-mail at  service@2ndswing.com.

NOTE: Once the information is completed on this page:  Returns our team will send the necessary return and shipping information to complete the return process.

Return Address:

2ndswing.com Returns
6752 Shady Oak Road
Eden Prairie, MN 55344

*Click Here for information on the 2nd Swing Warranty Policy